Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
clean
friendly staff
not included in rate
dining should be included
8.2/10
Great
Rooms
8.6
Location
8.7
Service
9.0
Dining
7.1
Guest reviews
8.2/10
based on 19 reviews
4/5
based on 1188 reviews
8.7
8.7/10 based on 8159 reviews
#56 of 362 hotels in Vienna based on Tripadvisor
Keith
United Kingdom,
April
2024
9.2/10
This hotel is a hidden gem! The rooms are incredibly comfortable with lovely terraces, and everything is in fantastic condition. The service is top-notch, with staff always going above and beyond to accommodate any request. Its location is superb, nestled in a quiet street yet conveniently close to major attractions and train stations. The dining options cater to everyone's taste buds, but it would be even better if included in the rate. The facilities are outstanding, offering everything you need for a delightful stay.
Rooms
9.0
The rooms are incredibly comfortable with lovely terraces and in fantastic condition.
Service
10.0
The staff is always willing to go above and beyond to accommodate any request, making my stay truly special.
Location
10.0
The hotel's location is superb, nestled in a quiet street yet conveniently close to major attractions and train stations.
Dining
8.0
The dining options cater to everyone's taste buds but would be even better if included in the rate.
Facilities
9.0
The facilities are outstanding, offering everything you need for a delightful stay.
John
United States,
March
2024
8.2/10
I had a great stay at the hotel. The rooms were spotlessly clean and cozy, and the staff was incredibly helpful and accommodating. The location was convenient, with easy access to the city center and public transportation. The only downside was the lack of dining options included in the rate, but overall, it was a wonderful experience.
Rooms
9.0
The rooms were kept very clean with a terrace on the upper floors and access to a large shared balcony.
Service
9.0
The staff went out of their way to accommodate any request, especially at the reception desk, making my stay extremely pleasant.
Location
8.0
The hotel is in a very good area, very near to the Underground station, making it easy to reach the center of Vienna.
Dining
7.0
Dining was not included in the rate, which was a bit disappointing. However, the hotel offers authentic dishes for those interested.
Facilities
8.0
The hotel offers a variety of facilities, from room service to tours/ticket assistance, ensuring a comfortable stay for guests.
David
United Kingdom,
March
2024
7.8/10
The hotel boasts spacious and modern rooms with a very big shower on Level 5, but the price may not be ideal for all travelers. The service provided by the staff at the reception desk went above and beyond to accommodate any request. The location, while in a quiet residential area, is not centrally located, but offers quick access to the city center. Despite dining options not being included, the hotel provided a variety suitable for everyone.
Rooms
8.0
I was impressed with the spacious and modern rooms. The bathroom featured a very big shower, which was a nice touch.
Service
9.0
The staff at the reception desk were incredibly helpful and made sure to cater to all our needs.
Location
7.0
While located in a quiet residential area, the hotel is well-situated between two subway stations allowing for easy access to nearby attractions.
Dining
7.0
Although dining was not included, the variety of options available catered to everyone's tastes.
Facilities
8.0
The facilities were well-maintained, offering guests a comfortable stay.
Jack
United Kingdom,
February
2024
8.4/10
The hotel is perfectly situated just outside the tourist center, making it convenient for exploring. The rooms are modern and comfortable, but some noise can be heard from the street. The service is exceptional, with staff going out of their way to assist guests. The dining options are varied and tasty, but a bit pricey. Overall, a great value for the money with excellent facilities.
Rooms
8.0
The rooms are modern and comfortable, with some noise from the street.
Service
9.0
The service is exceptional, with staff going out of their way to assist guests.
Location
9.0
Perfectly situated just outside the tourist center for convenient exploring.
Dining
7.0
Varied and tasty dining options, but slightly pricey.
Facilities
9.0
Excellent facilities available for guests to enjoy.
Charles
United States,
February
2024
9.0/10
I stayed on Level 5 in a room with a terrace, which was fantastic. The big bathroom was a nice touch, and everything was kept very clean. The service was excellent, with the reception going out of their way to accommodate any request. The hotel's location was perfect, near the old center of Vienna and easily accessible. The dining options, although not included in the rate, were satisfying with options for everyone. Overall, a great stay with top-notch service and cleanliness.
Rooms
9.0
The rooms with a terrace were kept very clean and had a big bathroom.
Service
9.0
The staff at the reception desk was incredibly helpful and always willing to assist. They even made recommendations when they couldn't accommodate a request.
Location
10.0
The hotel's location near the old center of Vienna was ideal, making it easy to explore the city center and offering convenient access to public transportation.
Dining
8.0
The dining experience, although not included in the rate, offered options for everyone, ensuring a satisfactory meal for all guests.
Facilities
The hotel offered a variety of services like room service, dry cleaning, and housekeeping. Additionally, the paid shuttle service and welcome drink added extra convenience to the stay.
Derek
United Kingdom,
February
2024
8.2/10
The hotel is located in a vibrant area, with excellent rooms and a wide range of services. The only drawback was the dining options not being included in the rate.
Rooms
9.0
I loved my room with a balcony, excellent bed, and all the facilities.
Service
9.0
The staff at the reception desk went out of their way to accommodate my requests.
Location
8.0
The hotel is nestled between two U-Bahn stations, making it easy to explore the city center.
Dining
7.0
The dining options were not included in the rate, but the variety of dishes available catered to everyone.
Facilities
8.0
The hotel offers all the necessary facilities to make your stay comfortable.
Diana
United States,
January
2024
8.4/10
My stay at the hotel was truly delightful. The rooms were clean and comfortable, the staff was incredibly welcoming and accommodating. The location was excellent, and the overall value for money was satisfactory. However, the dining options could have been better.
Rooms
9.0
The rooms were impeccably clean and the bed was very comfortable. I especially enjoyed having access to the large shared balcony.
Service
8.0
The staff at the reception desk was always ready to help and make recommendations. They truly went out of their way to accommodate any request I had.
Location
9.0
I found the location fascinating, being in the orthodox Jewish area added an interesting cultural aspect to my stay. Additionally, it was conveniently close to the city center and tube stations.
Dining
7.0
I wish dining options were included in the rate as the seasonal vegetables were a nice touch. However, it was disappointing that they were not part of the charged amount.
Facilities
9.0
The hotel facilities were excellent, meeting all my needs during my stay.
Jon
United States,
November
2023
8.0/10
I had a pleasant stay at this hotel. The rooms were comfortable and well-equipped, but there were some minor drawbacks. The service was top-notch, and the location was convenient. The dining options were satisfactory. Overall, a good value for money.
Rooms
8.0
The rooms were spacious, modern, and had all the facilities expected from a 4-star hotel.
Service
9.0
The staff went out of their way to accommodate any requests and were very helpful at the reception desk.
Location
8.0
The hotel was located in a quiet part of town but with excellent transport links nearby.
Dining
7.0
The dining options were varied, catering to different preferences.
Facilities
8.0
The facilities were well-maintained and added value to the overall experience.
Jeremy
United Kingdom,
October
2023
8.4/10
I loved my stay at this hotel! The rooms were spotless and cozy, with a lovely terrace and access to a large shared balcony. The service was top-notch, with the staff always willing to go the extra mile. The location was perfect - quiet yet close to all the attractions. The dining experience was good, but I wish it was included in the rate. Overall, a great value for money.
Rooms
9.0
The modern and clean rooms were kept very clean and had a terrace.
Service
9.0
The staff at the reception desk were exceptional and accommodating.
Location
9.0
The hotel is located in a quiet street within walking distance to all the attractions.
Dining
7.0
The dining options were good, but I would have preferred if it was included in the rate.
Facilities
8.0
The hotel offered various facilities to make my stay comfortable.
clean
not included in rate
Carl
United Kingdom,
October
2023
8.6/10
I had a wonderful stay at this hotel. The room was modern and clean with a big bathroom. The service was exceptional, with staff going out of their way to accommodate any request. The location was perfect, close to the center and in a quiet residential area. The dining options were varied and satisfying. The facilities were in good condition and well-maintained.
Rooms
9.0
The room was modern and clean with a big bathroom.
Service
9.0
The staff went out of their way to accommodate any request.
Location
9.0
The hotel is in a quiet residential area close to the center of Vienna.
Dining
8.0
The dining options were varied and satisfying.
Facilities
8.0
The facilities were in good condition and well-maintained.
Harry
United States,
September
2023
8.0/10
I found the hotel to be in a unique Orthodox Jewish area, nestled between two subway stations in a quiet residential neighborhood. The location felt safe and intriguing. The service went above and beyond to accommodate all requests, making my stay truly enjoyable. However, the dining experience lacked variety and the room could have been a bit more spacious.
Rooms
8.0
The room was equipped with all the necessary amenities, including a comfortable double bed and excellent air conditioning.
Service
9.0
The staff at the reception desk were incredibly helpful and always tried their best to assist with any requests.
Location
9.0
I appreciated the hotel's location in an Orthodox Jewish area, which added a unique touch to my stay. Being between two subway stations made exploring easy and I felt safe in the quiet residential area.
Dining
7.0
I wish the dining options were more varied and that dining could have been included in the rate for better value.
Facilities
7.0
The hotel's facilities were satisfactory, though I found the room size to be a bit smaller than expected.
Noel
United Kingdom,
August
2023
8.2/10
I found my stay at the hotel very intriguing. The rooms were kept very clean and had comfortable beds. I appreciated the credit at the bar as a nice touch. However, the location being in an orthodox Jewish area was a unique experience. The service was exceptional but was a bit disappointed that the dining was not included in the rate.
Rooms
9.0
The rooms were kept very clean and had comfortable beds. The credit at the bar was a nice perk.
Service
9.0
The service was outstanding, with staff making recommendations whenever possible and going out of their way to accommodate any request.
Location
8.0
I found the orthodox Jewish area of town where the hotel is located quite interesting. It was within easy reach of the city center, making it convenient for exploring.
Dining
7.0
The dining should have been included in the charged amount, but unfortunately, it was not. However, the options were varied to satisfy different tastes.
Facilities
8.0
The facilities were well-maintained and offered various amenities to enhance the stay.
Piers
United Kingdom,
August
2023
8.2/10
This hotel offers a comfortable stay with modern rooms and excellent service. The location is convenient, although dining options could be improved. The facilities provided are enjoyable, making it a good value for the money.
Rooms
8.0
The rooms are modern and well-equipped, providing a comfortable stay.
Service
9.0
The service was exceptional, with staff going out of their way to accommodate requests.
Location
9.0
The hotel is conveniently located near key attractions and in a safe area, making it easy to explore the city.
Dining
7.0
The dining options were good but could be more inclusive in the overall rate.
Facilities
8.0
The hotel offers a variety of facilities to enhance the stay, adding value to the overall experience.
clean
limited dining
C.
United Kingdom,
July
2023
8.2/10
The hotel had a cozy atmosphere, and the service was exceptional. The room was well-designed and comfortable, but the dining options were limited. The central location made it convenient to explore the city.
Rooms
8.0
I stayed in a room with all facilities and a double bed, which was super comfortable.
Service
9.0
The staff went out of their way to accommodate any request I had during my stay.
Location
9.0
The hotel is in a nice, quiet area, yet very close to the center of Vienna, making it easy to access key attractions.
Dining
7.0
Dining options were not included in the rate, but there were choices to suit everyone's preferences.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay.
Anne
United Kingdom,
July
2023
8.0/10
The hotel really exceeded my expectations. The staff went out of their way to make my stay comfortable, and the location was perfect for exploring the city. However, the dining options were a bit limited, and the price could have been more budget-friendly.
Rooms
9.0
I stayed on Level 5, and the room was spacious with an excellent bed.
Service
9.0
The staff at the reception desk were incredibly accommodating to any request I had.
Location
8.0
The hotel is just outside the tourist center, making it a peaceful stay while still being close to attractions.
Dining
6.0
The dining options were not included in the rate, which was a bit disappointing.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay.
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